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Assistant Quality Manager 

Your role: 

As Assistant Quality Manager, you will be responsible for the compliance of quality and food safety regulations and policies at this multi-faceted facility.  You will identify opportunities and make recommendations to simplify and streamline day to day work processes. You will have accountability for a broad range of Quality and Food Safety management, which may include Integrated Pest Management, Elevator, and Bulk loadout.  

If people manager, include “As a leader and people manager, the Ardent Mills Values of trust, serving, simplicity, and safety will guide your decisions. You will listen, learn, and serve your team members. You will enable your team to deliver superior business results by constantly learning, reinventing, and challenging yourself to do better. You will inspire people to achieve things they never thought possible.” 

To succeed, you must be able to: 

• Deliver results in first-time situations by inspiring others and working to earn trust every day 
• Serve others with understanding, respect, and care 
• Operate with simplicity, clarity and transparency 
• Deal with and drive change 
• Organize, prioritize and own multiple tasks while meeting or exceeding deadlines
• Learn and apply new technology, and share your knowledge with others 

Above all you will be expected to carry out all your activities with reliability, integrity, compliance and in a safe, environmentally responsible, and efficient manner. 

Your responsibilities: 

• Analyze, interpret, and implement Quality/Food Safety policies and customer standards 
• Maintain compliance with company policies, regulatory requirements, quality specifications, safety standards, pest control and sanitation practices
• Ownership within Integrated Pest Management and Finished Product Control Programs
• Maintain customer audit programs and agreed 3rd party certification  
• Manage customer related documentation, assist in complaints investigation and ensure active customer support
• Build relationships with local customers to uncover opportunities that lead to value creation and strengthen ties between our companies

Essential skills and experience: 

• Bachelor’s degree with 1 ½ -3 years or High School diploma/GED with 5 ½ -7 years of Quality Systems and Food Safety experience in flour milling or related manufacturing industry 
• Knowledge of the following programs:   

• Food Safety Plan 
• Integrated Pest Management  
• Good Manufacturing Practices   
• Food Microbiology and Chemistry   
• FDA and USDA Regulatory requirements  
• Demonstrated ability to interact with customers and help solve problems  
• PCQI and HACCP certification 

Good to have: 

• 2 years of management experience 
• Knowledge of Grain Processing/Milling Industry
• Demonstrated knowledge of manufacturing processes and operations; ability to deliver aligned and effective processes 
• Experience teaching and training others on food safety  
• Knowledge of GFSI Audit Standards   
• Experience with project management, including applying structured approach to planning, administering and completing projects successfully  
• Experience working effectively with customers, including solving customer problems 
• Demonstrated understanding and ability to complete elementary statistical analysis 

Physical Requirements and Working Conditions (With or without reasonable accommodation): 

• Ability to wear personal protective equipment (PPE) as is required by the operating areas (i.e. safety glasses, protective footwear, hearing protection and, at times, a respirator) 
• Ability to work a rotating schedule including nights, weekends and holidays 
• Ability to work a machine paced continuous process that operates 24 hours a day, 7 days a week with conditions which include: 
• Heat/cold temperatures (inclement weather) 
• Indoor/outdoor environment 
• Dusty environment 
• Noisy environment 
• Frequent moving/vibration/ or other motion of equipment/processes 
• Elevated places, to include stairs/ladders 
• Ability to perform work at a computer and other administrative/managerial tasks 

Other Considerations: 

• Willing to work weekends, holidays, 7-day weeks, and opposing shifts, when needed  
• Ability to travel 5-10% 
• Willing to relocate as promotional opportunities exist throughout career  
• Except where prohibited by law, all offers of employment are conditioned upon successfully passing a pre-employment background check and/or drug test 
• Must be authorized to work in Canada without sponsorship now and in the future  

At Ardent Mills, everyone matters and everyone has a voice.  We are committed to providing an environment of mutual respect where equal opportunities are available to all applicants and team members and the decisions will be based on merit, competence, performance, and business needs.  We are proud to be an equal opportunity employer.  We do not discriminate on the basis of race, color, religion, creed, national origin, aboriginality, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, genetic information, veteran status, age, political affiliation, or any other non-merit characteristic protected by law or not.  Together, celebrating our differences, we make Ardent Mills. 

The preceding position description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this position.  It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees in this position. The description, duties, functions, and responsibilities are subject to change at the discretion of Ardent Mills.   

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